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Baker College

Baker College Reviews

www.baker.edu
What is your customer experience with Baker College?

Baker College Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

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Rating Distribution

Baker College has a 1.2 star rating from 14 customer reviews and widespread negative sentiment; many consumers request refunds and cite high price levels and poor customer service.

Key Takeaways for Future Customers

  • Multiple Baker College reviews warn about outdated course materials and weak online classes.
  • Expect difficulty with internships and job placement despite promises.
  • Be prepared for financial issues: student loans, billing disputes, and requests for refunds.

Negative Feedback / Risk Areas

  • Customer complaints focus on instructors, poor customer service, transcript holds and alleged bait-and-switch enrollment.
  • Reports of costly tuition, refund and cancellation problems, and slow financial aid support.

Positive Feedback

Some reviewers note local access, initial optimism, and a few instructors who helped students succeed.

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Sara W Sgt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Muskegon, Michigan

This place is a joke

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AI Highlights
  • - Advisor said practicum in spring and a required extra class.
  • - Three classes were required, delaying my degree to 2026, as I pursue a bachelor's elsewhere.

I was on track to finish my associates in early childhood development back in 2022. At that time, I held a current CDA, which was required for my job.

With one class left to go, I parted ways with my employer, which left me without a classroom to take my practicum in. Fast forward 2 years, and I am established in a new school and in a program eligible to take my practicum in. I contacted Baker to sign up for my final class... or so I thought.

An advisor from Baker called me to inform me that not only are they not offering the practicum until spring (it was summer when I signed up), but also, by the way, we changed the program, and now you need an additional class along with the practicum. I was NOT happy but made peace and signed up for the additional class. So a degree I should have graduated with in 2022 will now take me until 2026 to earn. But wait, there is more.

The same advisor called me a week or so later and said, 'I have some good news, you actually don't have an extra class to take!' I was pleasantly surprised and inquired about financial aid eligibility because I only needed 1 class. She then said, 'Oh, I put the wrong course in the form, you DO need the class after all.' By this point, I am getting whiplash and have decided that I will pursue my bachelor's elsewhere. I decided to suck it up and just take the one additional class, sign up for it, buy books, etc. Fast forward another week goes by, and I get a call from the advisor again.

'I was looking at your transcripts, and it turns out you need ANOTHER class in order to meet the requirements to graduate with your associates.' So from needing my final class to 3 classes to graduate.

What a joke, only I am NOT laughing. This is my life.

Pros:
  • It is in the town i live in
Cons:
  • Consistency
  • Communication
  • Knowledgeable staff

Preferred solution: Let me take the one class I had left and we can amicably part ways. Also KNOW WHAT YOU ARE TALKING ABOUT!

User's recommendation: Don't walk, RUN from this college. You would be better off getting your degree from a crackerjack box.

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4 comments
Guest

You probably won’t get any assistance now that you rated them one star, disparaged them on a third party complaint site and recommended that people “run” from them.

Guest
reply icon Replying to comment of Guest-2730141

Thanks for the tip, they weren't helping me anyway except for "helping me out of time and money."

Brandon T Ceq
reply icon Replying to comment of Guest-2730141

True

Hashem Hiw
reply icon Replying to comment of Guest-2730141

School is pure trash anyway. I don’t think this person plans on going back. Did you read the post?

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Isom Gom

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Disappointing college experience

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AI Highlights
  • - Quality declined since on-campus days; online materials feel outdated.
  • - Instructors seem disengaged; assignments use 15-year-old resources.

I have been enrolled on and off over the course of several years. I took classes on campus before they closed down and am now finishing my last few online.

During that time, I saw a NOTABLE decline in quality - to the point I don't understand how they can even remain an accredited school, and I'm embarrassed to tell people I am a student.

The instructors truly do not care and my experience is they are all using outdated materials that in many cases are not even relevant in today's markets to teach with.

I've been given assignments that were created from resources that are 15 years old.

What's more, I suspect they are attempting to deliberately inflate their satisfaction ratings by sending out the course surveys only a week or so into class. I refused to participate because I don't want my instructor who is still grading my work to see the feedback before I have a grade so I am expressing my feelings on this forum instead.

User's recommendation: Go to a school where the degree you will earn will actually be worth something. Don't waste your money and time like I did.

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Anonymous
map-marker Mendon, Michigan

Lots of false promises to get your enrolled.

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AI Highlights
  • - Networking classes moved from on campus to online.
  • - I took them to finish my degree.
  • - I had to find my own internship after no job placement was provided.

I was in the networking classes. They said they would available on campus which I thought was great!

They started changing them to online. If I wanted to teach myself I would do online classes. So I end up taking them to finish out my degree. So I am to the point to where I need an internship.

They could not find me an internship for 2 semesters.

I had to find my own. No job placement like they told me when they enrolled me for the 1st semester.

User's recommendation: Go to a public school you can atleast get your loans forgiven.

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Tommy W Mzu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Auburn Hills, Michigan

No Help

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I earned my Associate's Degree in Business Administration with a concentration in HR, but never received the actual degree. They said I owe them money, but I don't. They even garnished my pay.

Preferred solution: Deliver product or service ordered

User's recommendation: Choose another school.

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Featured
Leib G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Save others the trouble

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AI Highlights
  • - Baker College is under federal investigation.
  • - Internships require 80% coursework.
  • - Online division uses overpriced books.
Baker College - Save others the trouble
Explore video interviews

Baker College is the biggest confidence trick of ALL TIME; No surprise that they are under Federal investigation.

Caveat emptor.

I went to the online campus, but all of the (remaining) Baker Campuses are being investigated.

My story: I went back to school for an Accounting degree. Degree 1= Chemistry.

One had to finish 80% of the coursework before they could/would set up an internship for you.

A few years back, I contacted the person who did the internships and she would answer the emails once every 3 days.

I sought internships myself, and one place that I found was called "Ladlas Prince."

I went into the building wearing a suit and tie, and it was this crummy little office with a couple of people wearing jeans/working off of laptops on tables likely found at Salvation Army.

And they were not offering internships!

When I FINALLY did get an appointment with Career Services (her name was "Tammy" or something), I went to the office and sat down face to face with this worn out, frightened little woman.

I suspect that she got cussed out 3~4 times a week by disgruntled students.

I mentioned to her that I had talked to a company called Ladlas Prince, and she lied: "Oh, that's a great company to work for."

And it was at That. Exact. Moment. that my *** detector exploded:

1. The requirements to finish 80% of your course work is because they need to get that money out of you before you find out that the internship is iffy--and NOT "practical knowledge."

2. Career Services is just telling you everything that you want to hear because they need to get you out of that office. If I had said "I looked up Gooni Googoo Accounting," she would have said the exact same thing - - unaware whether the company existed, or even had internships.

3. It's not like they have a list of places 1-100 to which they can send you. They just help you with your CV and hope that you might be able to wiggle into an accounting internship somewhere.

4. They only answer emails every 3 or 4 days is because more emails =more opportunities to get cussed out by people who find out they have been lied to.

As I did my day job and went to different factories and talked to their accountants, they told me that the going price for accountants at that time was about $12 an hour. (About 5 years ago.) Even temp agencies needed a CPA with 10 years of experience.

My Teaching Rabbi at my synagogue told me that at his accounting firm, when they wanted to hire people with a CPA, they would interview the top three candidates and offer them $35,000 per year--After all of the CPA exams and getting cornholed paying for Baker books and tuition. (That is $17.50 per hour. An 8-hour shift= $140. Meanwhile, you A local trucker easily makes $200-$300 per shift. 5 trips dry van from Detroit to Chicago is $97,500 per year.)

There was some lady who was a dean and her name was Jill-something-or-the-other.

She was (is?) a rip-roaring *** with the personality of a cattle prod.

*****

It really is a good scam, when you think about it.

For the online division, you buy overpriced books that are actually a bunch of out of print textbooks merged together and then repackaged under the Baker label. (You can only buy the baker edition, but if you bought each of these textbooks separately they would probably cost $10-$15. But, because of the packaging they were more like $125 for selected bits and pieces of very old textbooks.)

Then, you go to classes and it is all done online with no lecture content.

You read the book, and solve the problems as best you can and submit assignments and take the online test.

The instructors are all part-time, and they would have some EXTREMELY limited office hours in between teaching and the work that they were doing out in the real world.

*****

If somebody is looking for people to dupe... Their easiest marks are always and everywhere black people. When I actually went up to the Flint campus to purchase a book in an emergency, because the entire student body was black.

Loss:
$23
Cons:
  • All bad

Preferred solution: Full refund

View full review
1 comment
Guest

File for Borrowers Defense if you have student loans. Many of us have filed on Baker.

Anonymous
map-marker Bloomfield Hills, Michigan

There should be a class action suit for all of us that was scammed at Baker College.

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AI Highlights
  • - Echocardiogram Program: good grades, not admitted.
  • - More students were admitted than there was space.
  • - ProRepublica has Baker info; DoE is investigating.

Was in the Echocardiogram Program. I got great grades, did not get into the program because there was no spots.

When I applied to the program this was never explained to me. This was about money. They kept accepting more and more students into the program and they did not have space for them. If you have any information to provide negatively about your experience at Baker please contact ProRepublica.

They have done many articles about Baker. The Department of Education is investigating them.

User's recommendation: Don’t attend Baker College!

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Anonymous
map-marker Janesville, Wisconsin

Alumni with Truth About this School

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AI Highlights
  • - You must work to earn a good grade.
  • - Faculty help students succeed.
  • - Baker College is reputable with sound education at a reasonable cost.

This school is not for the light weight that wants to be granted a degree without working for it! You have to work to earn a good grade and the faculty are great at helping students succeed.

For those that believe they have been tricked by this school, it's probably because you were looking for a free ride to get a degree from a diploma mill.

Baker College is a reputable school that provides a sound education at a reasonable cost. If you don't want to work for yourself, then do not both to enroll in this school and instead go visit a school that allows late work, cheating, and the garbage that comes out of other schools that offer scams for degree programs.

User's recommendation: A great school but you have to be willing to work hard to succeed.

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2 comments
Guest

$12,000+/yr ? 21% graduation rate? Are you kidding me?

Guest
reply icon Replying to comment of Guest-2498952

If Baker College is such a great school why did they lose their accreditation in my degree field when I was half way to getting a Bachelors Degree?! They did not even tell me!!!

They just changed my degree field!!! Then I found out that bottom rate school's credits would not transfer to any other nearby schools!!!

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Megan T Mrk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scam Rub

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They don't educate and charge a arm & leg for a degree that is useless. They are ridiculous.

The Baker of Flint even had the gross water. A straight rip off.

Loss:
$50

Preferred solution: Full refund

User's recommendation: Run

View full review
1 comment
Guest

File for Borrowers Defense if you have student loans. Many of us have filed on Baker.

Anonymous
map-marker Davison, Michigan

Scam you like crazy

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AI Highlights
  • - Program teaches outdated material from 2003.
  • - They are $12,991 in debt, excluding interest.
  • - Promised job help after graduation proved false.

Dont go to this place. They are scammers.

when i first started in 2013. I was told for the program i chose that they were teach the most up to date info for the class however they were teaching me stuff that was dared from 2003 which was not current with what i was being taught. Im also $12,991 in debt not including interest which jumps it to a little over $17,000. They encourage people to take out loans because youll be able to pay them off quickly once you graduate and get a job that they can help find.

Totally not true at all. i feel this place lied to me multiple times and didnt even care. why are you encouraging students to take out loans. tell them you can help with jobs and teach way outdated information not even relevant for the times.

its sickening how this place takes advantage of student. please do not go here.

User's recommendation: Dont go here pick a better place

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2 comments
Guest

File for Borrowers Defense if you have student loans. Many of us have filed on Baker.

Guest

"hey encourage' Did they FORCE you to do that or did they appeal to your stupidity? You should have researched the field you wanted to go to, the interest rate, and the ability to pay it back.

If you couldn't figure out basic math, find an 8th-grade student to help. They saw you coming a mile away.

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Anonymous
map-marker Ann Arbor, Michigan

Unable to further my degree

AI Highlights
  • - I graduated from Baker College of Jackson in 2009 after 5 years.
  • - Credits won't transfer; sought Forensics in 2015; transcripts held for $2,200.

Graduated from Baker College of Jackson in 2009. Took me 5 years to complete my Bachelor of Human Services Degree.

Was told it was more advanced than a BSW and is the "new" upcoming career for socialwork. $76,000 later, the most I have made is $35,000 a year and that was only recent (2019). I tried to look into Masters degrees and was told my credits would not transfer and would need to take classes over again. In 2015, I made a decision to return to Baker to add to my degree in Forensics.

After one term, life took a turn and I withdrew from classes before grants and loan money were dispersed. Baker charged me for the whole term and never sent me a bill for the balance. I have since turned away from Child Welfare work due to burn out. I applied to get a Teaching Certificate and Baker declined to release my transcripts until I pay the balance ($2200) in full.

Didn't even know I owed it. The bill never went to collections. Everything related to Baker College has been disheartening to me. The Jackson Campus is all but closed, only offering a few classes.

I agree with most posts. I wish I had gone elsewhere for college.

User's recommendation: DO NOT TAKE CLASSES AT BAKER COLLEGE!

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2 comments
Guest

File for Borrowers Defense if you have student loans. Many of us have filed on Baker.

Guest

File for Borrowers Defense many of us have for Baker.

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Lindsay Jnc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Glendale Heights, Illinois

DON'T GET SCREWED like so many have

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AI Highlights
  • - The college is closing.
  • - Near graduation with a 3.94 GPA; failed psych 1%; passed lecture 4.0.
  • - Related lawsuit article noted; plan to contact a lawyer.

Thank God they're finally closing the college from *** Baker Flint destroyed my life...I was 10 weeks away from graduating their nursing program, with a GPA of 3.94 and Sandy Cook (psych clinical/lecture instructor) failed me in my psych clinical by 1% (I passed the lecture portion with a 4.0 by the way)...for basically the same BS reasons as that student who sued them recently (link to article below). It's good to know that I'm not the only one who agrees that asking relevant questions is NOT disruptive or aggressive behavior - it's SCHOOL - isn't that the whole point?!

But it also makes me sad that other people had to go through the same horrible experience that I did.

I REALLY hope that Sandy Cook isn't teaching anymore...God help us if she is. style="

I'm going to contact that lawyer...I think we need to have a chat lol.

https://www.mlive.com/news/flint/2017/09/college_ordered_to_refund_tui

User's recommendation: Avoid this school like it's COVID-19 on steroids!!

View full review
Karen B Qwh

Do not attend Baker

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AI Highlights
  • - They put me in duplicate, irrelevant classes, delaying two semesters.
  • - Davenport said transfer was denied; Baker claimed the courses were higher-level.

Wasted time, money and completely screwed over. They put me in classes I had already taken, classes that were irrelevant and set me back 2 semesters.

I returned to Davenport to learn that my classes couldn't be transferable because I had previously taken at Davenport and passed them.

I now have collections for the two semesters of irrelevant courses, which is preventing me from getting a mortgage loan. I had questioned Baker telling them I already had taken the courses but they said it was higher level classes, lies on top of lies.

Loss:
$2000
Cons:
  • Teaching myself throughout my entire degree
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

View full review
1 comment
Machele Imf

There are many other places, like community colleges, etc. You might wish to try one in your area.

Sounds like you didn't pay for some courses, etc.

That's on you. Not Baker.

Anonymous
map-marker Warren, Michigan

Wasted time and money

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AI Highlights
  • - Internships were required, but placement was self-directed.
  • - Outdated CS materials and disengaged online instructors; no helpful guidance.

I was in the game software program. I already had an associate degree but i wanted to go further and baker was local.

I have a family and dont make a lot of money so relocating wasnt an option. Before signing on to go there the recruiter told me they find internships for you because it was a requirement of graduation. The english teachers, art teachers etc all seemed knowledgeable and cared about their jobs. Thats all the classes you could really take the first couple years.

Its the people teaching the computer science classes that were terrible. For most of them it seemed to be a second job that they didnt really care about. Back to the internship i was always told you had to complete 70 percent of all courses before they would get you one,so i just dealt with it and kept on going. Once i got more into the computer science classes i noticed most material was extremely outdated.

Books were so far behind with programs and code that they were useless and you had to try and figure out everthing yourself. After 3 years they switched to a semester curriculum, and in the process changed my program to be solely taught online. This is where it really got bad. It seemed like no material was helpful for any assignments from being so outdated, and the online instructers were no help.

Again i kept going. Then i completed enough courses to be approved for my internship. When i inquired where i might be placed i was told the internship was a self placement. The oppisite i was told when i signed up.

I also dont understand why i would have to pay them for an internship course that they qouldnt be helping me find. Well i finished all my classes and still cant find an internship to accept me. This means i cant even graduate. Guess thats what helps them say that 97 percent of graduates have jobs in their field.

So now that all courses i can take are done ive dropped below full time and have to start paying loans back. With no degree to show for it. After 3 years and around 20000 dollars i have no more to show than my associate from another college i had before i started baker. I could have not gone to baker, and not found a job and be better off because id have no loans to pay back.

I still work in the same restaurant ive been working at for 8 years but now owe money.

Id be better off if i had never gone there. Don't do it.

Loss:
$20000
Reason of review:
Bad quality

Preferred solution: Full refund

View full review
2 comments
Guest

Hello, I'm a journalist in Michigan and I'm interested in hearing more about your story. If you're open to talking about it, I hope you'll get in touch! I'm at anna.clark@***.org

Guest
reply icon Replying to comment of Guest-1988634

Ah, the email address doesn't show up! That's anna.clark at propublica.org. :)

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Kaylanie Kbn
map-marker Allen Park, Michigan

Waste Of Money

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AI Highlights
  • - DMS track changed: added 3 courses, removed 4 I took; I wasn't admitted to DMS but entered Radiation Therapist bachelor's program, ~1.5 hours away.

After following the professional track for Diagnostic Medical Sonography, they changed the classes needed the semester before I was to apply to the program. So it turns out I needed to take an extra 3 courses and 4 courses I took on the old track were currently not needed.

When you add those 4 courses into dollars, you will understand my frustration. Then I find out I did not get into my first choice program which of course was DMS. But guess what ladies and gentlemen, I got into the BACHELORS program for RADIATION THERAPIST. So let me get this right.

I was not chosen for sonography program, but grades test scores were good enough for a tougher program. Could it be that it will add on two years versus the 12 months I would have had left in the sonography program. The kicker, the program is 1 hour and 30 minutes from my home! So what are my options now?

That is precisely what I am trying to figure out. But to any incoming/potential students, stay far away from any BAKER COLLEGE campus.

Loss:
$15000
Pros:
  • Some faculty
Reason of review:
program change

Preferred solution: Either get me in to my program or refund my money.

View full review
1 comment
Guest

Hello, I'm a journalist in Michigan and I'm interested in hearing more about your experience. If you're open to talking about it, please reach out -- I'm at anna.clark at propublica.org. Thank you!

Jason W Cmc

Completely Screwed

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AI Highlights
  • - Attended Baker College Flint campus and online for about two years.
  • - Mechanical Technology program not offered; credits may transfer to Business Admin.

I attended Baker College Flint campus and online for Approx. two years.

I changed my degree during that time . Focused on the Associates in Mechanical Technology. I had to take some time off due to medical conditions. I was looking to return now and was told that the program I was enrolled in is no longer available.

Since some things in life have changed, I was interested in applying my 40-50 credits towards an associates in business admin, just to walk away with something for all that money spent. They only offer Associates in Culinary arts and criminal justice . But they informed me I could go for a bachelors ... So spend double the money ...

I feel trapped and not sure what to do..

I told them it felt like Baker was purposely trying to screw students over that were enrolled in programs that no longer exist. They replied with how to obtain my transcripts and basically take it elsewhere .

View full review
1 comment
Guest

Hello, I'm a journalist in Michigan and I'm interested in hearing more about your experience. If you're open to talking about it, please reach out -- I'm at anna.clark at propublica.org. Thank you!

Anonymous

Do not attend baker at all

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AI Highlights
  • - Flint nursing program is a nightmare; passing allegedly requires kissing up to staff.
  • - Sabrina should be fired if she's there.

Flint nursing program really is a nightmare. If sabrina is still there she should be fired.

Actually the entire nursing program needs an overhaul. The only way to get through the program is to kiss as much *** as possible and become a teachers pet to get through. It's sickening. There are many better and cheaper colleges to attend, don't give them your money, because your money is all they want.

Loved hearing they're closing their flint and Clinton township campuses - the word is out that Baker sucks! A successful business does not close locations - a failing business does and calls it "consolidating." Just giving any people out there warning- odds are you will not graduate from baker - look up their graduation rate - and you will be stuck with tons of debt and classes that are hard to transfer, if at all.

Do yourself a favor and steer clear of baker! I wish I would have!

View full review
1 comment
Lindsay Jnc

Thank God they're finally closing the college from *** Baker Flint destroyed my life...I was 10 weeks away from graduating their nursing progeam, with a GPA of 3.94 & I Sandy Cook (psych clinical/lecture instructor) failed me in my psych clinical by 1%...for basically the same BS reasons that student who sued them was (I passed the lecture portion with a 4.0). Asking relavent questions is NOT disruptive or aggressive behavior - it's SCHOOL - isnt that the whole point?!

That student won her lawsuit by the way...& I'm contacting her attorney tomorrow! I agree 100%...DO NOT GO TO BAKER COLLEGE (includes all campuses).

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